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Knowledge base
What's New
Current Version - Build 404.1.0
2
Build 404.1.0 Update Available
Updating from older versions of DBA (less than 396.2.1)
Documentation
5
DBA User Guides
Online Documentation (F1 Help)
Whitepapers
Release Notes Archive
The Demand Driven Blog
Latest
0
The DBA Difference
Demand Driven Manufacturing
13
What is a demand driven manufacturing system?
Isolated planning solutions and pieces do not work
All traditional planning methods lead to the "bull whip" effect
Stocking critical items reduces lead days and time to shipment
Safety is found in your item settings and not on the calendar
View all 13
Manufacturing Accounting
7
Why is labor and overhead absorption costing required?
You should cost for efficiency
How does labor and overhead absorption costing work?
Why are job labor hours not synchronized with payroll?
How does DBA interact with my accounting system?
View all 7
Self Help
Using the Support Center
6
How do I add employees to our company's support subscription account?
Support Subscription Terms of Use
How to determine your product version (build) number
How to send a screenshot
Consultant Support Ticketing Procedures
View all 6
Technical Resources
9
How are product updates handled?
Installation Guide
Can DBA be accessed via wireless connection?
What tools are available for database backup?
Financial Transfer Using Transaction Pro Importer
View all 9
Installation and Updates
24
Server Migration - How do I move DBA from one computer to another?
How do I reinstall DBA on my Server?
How do I install multiple companies on a single server? (New for Firebird 3)
DBA Remote Access - Can DBA be run from multiple locations or on wireless mobile devices?
How do product updates work?
View all 24
Admin Related
7
Company Name Change - How do I change the official name of my company in DBA?
How to update Training Company with data from Main (live) Company
How can I get a copy of my DBA Next Gen License Agreement?
Can we have read-only or partial access to certain screens?
What do do if you suspect you have experienced database corruption (gds software consistency check)
View all 7
Email
3
Activating Email Logging
Email Tips Microsoft 365 / Office 365
Email Tips Google Workspace (formerly GSuite)
Videos
Overview
4
Just in Time Manufacturing - The DBA Difference
DBA Product Tour - Workflow Video Series
Video - Step by Step Demo
Screenshot Series Gallery
Setup
12
Startup Wizard/Startup Guide
Video - Email Setup
Video - Tax Setup
Videos - Inventory Setup
Video - Descriptors Setup
View all 12
Training
11
Online Training Guide
Video - MRP Guidelines
Video - Shop Control Guidelines
Video - Sales Order Training Managing SO Dates
Video - RMA Training
View all 11
FAQ
Bill of Manufacturing
20
Can the BOM accommodate drawings and documents?
How can DBA help with ISO-9000 certification?
Can BOM routings be re-imported?
How does DBA handle Engineering Change Order (ECO) management?
How does the BOM handle reference designators?
View all 20
Inventory Control
11
Is it necessary to use locations?
Backdating Inventory Transactions
Isn’t if more efficient to backflush components at job finish?
Would bar coding improve inventory accuracy and efficiency?
How can I search for items by Supplier Part Number?
View all 11
Sales Orders
12
Tips for using UPS or Fedex Shipping and Freight Software with DBA
How do I find Sales Order Types with a non-default Acknowledgement form specification?
How do I find Sales Order Types with a non-default Invoice form specification?
Can we input multiple Customer PO Numbers into a single Sales Order (by detail line)?
Does deleting a shipment return picked items to inventory?
View all 12
Custom Manufacturing
1
How can I disassemble a Kit into multiple outputs?
MRP
15
Why is a BOM demand explosion not available?
Why does MRP require an accurate inventory?
How can MRP settings be maintained against thousands of items?
Why is it harmful to pad Lead Days and Job Days allocations?
Why is it harmful to use CTO linking with standard items?
View all 15
Purchasing
20
Why can’t I purchase for one job at a time like I always have?
Why can’t I purchase items by revision number?
Why should I replace blanket POs with supply pipelines?
What if my supplier insists on a blanket PO for volume pricing?
Can a supplier have more than one address?
View all 20
Shop Control
22
Can shop control be used without MRP?
Why can’t I manually reschedule New status jobs?
Can job release be bypassed?
When multiple levels are made on the same day, should all the jobs be released at once?
Is it necessary to release jobs several times a day?
View all 22
Product Costing
17
What is cost of goods sold (COGs)?
Isn’t actual costing more accurate and therefore superior to absorbed costing?
Can we continue using the sales order for costing and job planning?
Are alternative costing methods available?
Can we continue using non-inventory parts for costing and expensing?
View all 17
Financial Transfer
5
Can I use DBA without the financial transfer?
Why can’t I transfer a detailed invoice to my financial accounting system?
Why can’t I use sales orders in my accounting system?
How can I use the financial transfer without a data import capability?
Can I bypass entering PO invoices in DBA?
Error Messages
Signing in to DBA - Connections to Database
10
Error when launching DBA - I/O error for file "\System.fdb"
BDE Administrator freezing up when attempting to edit settings
BDE Administrator settings change with UAC on
Database initialization error $2108 - An error occured while attempting to initialize the Borland Database Engine (error $2108)
Cannot connect to DBA with "Unable to Connect to System Database" error (Win 10060 error)
View all 10
Systemwide
8
Error Message "Procedure entry Point GetProcessingImageFileNameW could not be located in dynamic link library PSAPI.DLL"
How to resolve file errors such as "Cannot open file"; or "Cannot create"; or "Unable to write"; errors when using DBA.
Microsoft Excel file is locked after export - does not allow edits to file
There are missing screen elements (buttons, fields) in some DBA screens
Export to Excel option in Output Grid truncates notes field
View all 8
Email
5
Common E-Mail errors and their suggested resolution
Email error - "Attachment not found C:\Program Files (x86)..."
Email Error: "Can't create file : <filename>.PDF. Right click the folder you want to create the file in, and then check the properties on the shortcut menu to check your permission for the folder."
Email Error: "The User Email Address has not been entered, please specify this"
Email Error: Access Violation in DBAEmail.exe
File - Data Import
6
BOM import error: Unable to turn off auto lead days calculation for circular BOM check
Data Import error: Lead Days Generator or MaxBomLevel has been turned off by another import or process
Initial Stock Qty import error: Rounding the Cost...will result in a significant change which could alter the expected inventory cost
Receiving I/O error 32 when trying to import
Why is my .CSV import file missing leading zeros in my part numbers?
View all 6
Admin
1
System Defaults screen requires payment information under Financial Transfer mode
Utilties
4
Error when attempting to customize Invoice form: "Sorry, the invoice has no detail lines and will be backed out. Please re-create invoice"
How can I find my custom Invoice form assignments in DBA?
I am receiving an "Access Violation" error when attempting to print a form
Error in Preview of Invoice in Forms Editor - "Cannot generate report. Could not open DataSet.."
Inventory
7
Under what conditions can a location be deleted/inactivated?
Access Violation or "A component named frmStockManager already exists" errors when closing or attempting to reopen the Stock Items Screen
Item pictures on the Items > Additional tab appear cropped / not fitting to the window
New Stock Item creation error: Could not perform edit because another user changed the record
Receiving FOREIGN KEY error when trying to delete an item or change an item ID
View all 7
BOM
2
Error adding component to BOM: Implementation Limit Exceeded
Cost Rollup - Estimated processing time doesn't match the realistic processing time
Sales
17
Sales by Customer Summary error: Band height cannot exceed page height.
Why does my SO/Job/Quote numbering seem to skip numbers?
Error in Customers screen: A Duplicate Customer Name is not allowed.
Why am I not seeing all Payment Terms when adding a new customer?
Creating Sales Order detail line error "Invalid Variant Operation"
View all 17
MRP
5
Error Message: Calendar Setup is required
MRP Generate Planned Jobs is not returning an expected suggestion
MRP Generate Planned PO's is not returning an expected suggestion
MRP generation error: lock conflict on no wait transaction
Why is an inactive item displaying in MRP?
GL
1
I received this error - "Invoice Date on or Before Financial Cutoff Date". What does this mean, and what is the Financial Cutoff Date?
Jobs
8
Error when creating a job - ISC ERROR CODE:335544569
Job Control Panel error - Arithmetic exception, numeric overflow, string truncation
Job Issues error: Overflow in RoundNum stored procedure
Why is the Final Receipt check box grayed out in the Job Receipts screen?
"Error while calculating the material allocation..." when attempting to access the Job Control Panel > Release Jobs tab
View all 8
Purchasing
13
Receiving an error when launching the PO screen
Error in PO Receipts screen: Master record missing
How to replace a corrupt PO Receipts form
New PO Invoice entry is missing receipts that need matching
Open PO line is not showing on PO Schedule
View all 13
Tax
0