Using the Support Center

How do I add employees to our company's support subscription account?
If you wish to add employees to your support subscription account, please send an email to [email protected] and include your company name, and the...
Thu, 26 Oct, 2017 at 8:46 AM
Support Subscription Terms of Use
The following document lists the terms of use for our support subscription and outlines the scope of our support resources. Support Subscription Terms o...
Thu, 5 Oct, 2017 at 4:34 PM
How to determine your product version (build) number
How to determine your product version number To find your DBA Version (Build) Number:  Go to Help - About DBA Manufacturing.
Thu, 6 Sep, 2018 at 5:44 PM
How to send a screenshot
How to send a screenshot Display the desired screen on your PC monitor Select Ctrl + Print Screen Open a document processing program such as MS Word ...
Wed, 4 Oct, 2017 at 1:45 PM
Consultant Support Ticketing Procedures
Consultant Support Ticketing Procedures Our support ticketing system is designed to provide support directly to end users. An important benefit to each ...
Thu, 16 May, 2024 at 1:34 PM
Does DBA offer onsite training (customer site or DBA site)?
  Does DBA offer onsite training (customer site or DBA site)? DBA does not offer any sort of onsite training or live training.  All of our training res...
Thu, 5 Oct, 2017 at 2:33 PM