Sales

Sales by Customer Summary error: Band height cannot exceed page height.
Sales by Customer Summary error: Band height cannot exceed page height. For the Sales by Customer summary report, we occasionally see the error 'Ba...
Fri, 6 Oct, 2017 at 3:53 PM
Why does my SO/Job/Quote numbering seem to skip numbers?
Why does my Sales Order/Job/Quote numbering seem to skip numbers? This knowledge base article assumes that Auto-Numbering is activated under (Admin >...
Fri, 6 Oct, 2017 at 3:55 PM
Error in Customers screen: A Duplicate Customer Name is not allowed.
Error in Customers screen: A Duplicate Customer Name is not allowed. We've experienced this error after the Customer Name Change utility has been u...
Fri, 6 Oct, 2017 at 3:56 PM
Why am I not seeing all Payment Terms when adding a new customer?
Why am I not seeing all Payment Terms when adding a new customer? When adding a new customer, the Payment Terms default to whatever default is specified...
Fri, 6 Oct, 2017 at 3:59 PM
Creating Sales Order detail line error "Invalid Variant Operation"
"Invalid Variant Operation" error when creating Sales Order detail lines The error popup occurs after you create a new line, then select the R...
Fri, 6 Oct, 2017 at 4:05 PM
During new detail line entry, some stock item(s) not showing as available to add to the Sales Order.
During new detail line entry, some stock item(s) not showing as available to add to the Sales Order. The most likely reason for this problem is not havi...
Fri, 6 Oct, 2017 at 4:10 PM
How to locate invoice date mis-matches between INVOICE and LEDGERTRANS
How to locate invoice date mis-matches between INVOICE and LEDGERTRANS This article is a sort of investigation tool that was created as a result of a bu...
Fri, 6 Oct, 2017 at 4:19 PM
Sales Order Entry Error: General SQL error. lock conflict on no wait transaction
Sales Order Entry Error: General SQL error. lock conflict on no wait transaction. The error "General SQL Error - lock conflict on no wait transacti...
Fri, 6 Oct, 2017 at 4:29 PM
Sales Order line delete error: This line has offsetting issues and returns, and cannot be deleted
Sales Order line delete error:  This line has offsetting issues and returns, and cannot be deleted The Sales Orders screen will prevent deleting of any ...
Fri, 6 Oct, 2017 at 4:32 PM
Why isn't my Sales Order line item pulling in the correct discount?
Why isn't my Sales Order line item pulling in the correct discount? During sales order line item entry, pricing is determined by the following hier...
Fri, 6 Oct, 2017 at 4:34 PM