SMTP Relay Service Recommended


There are many SMTP relay service providers, such as SMTP2GO, MailerSend, SendPulse, Mailgun, and others --that can improve deliverability, reliability, and visibility of your outbound email sent from DBA   These services are generally straightforward to configure and integrate.


Many providers also offer free service tiers, which are typically sufficient to handle the outbound volume required for most business.


For our implementation, we have selected SMTP2GO as our company's SMTP service provider.   SMTP2Go provide 1000 emails a month in their free tier of service.  


  • High Deliverability - Emails are routed through a globally distributed network with good reputation, reducing the chance of landing in spam.
  • Security & Compliance - Supports TLS encryption, DKIM, SPF, and DMARC for authenticated, secure email delivery.
  • Detailed Analytics - Provides real-time dashboards, logs, and alerts so you can track delivery, bounces, and engagement.
  • Support & Ease of Setup - Simple setup and responsive support available.
  • Secure Sign In - Create a special SMTP user and password for sign in, avoiding the need to involve personal email addresses and passwords. 



SMTP2Go Setup Instructions


1. Add a Sender Domain



2. Configure your DNS records

  • Go to your DNS service provider
  • Enter DNS settings provided (note: values were deleted in screenshot for security reasons)



3. Add SMTP User

  • This will create an SMTP User ID and password
  • This will allow the end user to not store a personal email address and password in their SMTP settings in DBA
  • This is a bypass to email service providers that require OAuth sign in procedures



4.  Add User - Tracking 

  • Activate tracking to get reporting on receipt and opening of emails



5.  Add User - Advanced

  • Activate Bounce Notifications



6.  Sending Options - IP Allow Lists

  • Add the static IP address of the server where DBA is installed



7.  Username verification

  • Username for verified domain
  • Refer to SMTP settings to be entered in DBA



8. Enter SMTP settings in DBA (Admin > Main Setup > Email tab)

  • Recommend Port 587 (TLS)
  • Enter the Username and Password for the SMTP User that you created In SMTP2Go
  • If select "Allow users to override company email address for sending", DBA users can use an alternate email address for sending as long as it is from the same verified domain.



10. View Email Activity

  • View all emails sent from within DBA



11.  View Summary Report

  • Quick overview of deliverability statistics