Resetting DBA User Passwords 

Passwords can be reset by the system Administrator at your company.  

  • Administrator can go to File/Administrator/User Setup Screen  
  • Highlight the appropriate user and click on the ResetPW icon on the right
  • This will automatically reset the user's password to pass (new users and reset of passwords will always default to pass

  • Next time the user logs in they use their assigned username and password = pass
  • Once logged in they should go to File/Change Password.  Follow the instructions and choose a new password.
  • Passwords are always self generated by the user via this procedure.

Resetting Admin Password - If you have forgotten your Admin password and cannot sign into DBA

Submit a support ticket and one of our team members can set up a remote session to clear your password and allow you to sign into DBA.